The video “United Breaks Guitars” has received 2.5 million page views on YouTube . . . in the last week. Here’s the link:
And if that wasn’t enough, the story has now been picked up by CNN!
Bad customer service in the Internet age, it’s a bad idea!
Posted by davidzhawk on July 12, 2009 in customer service
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Steve
July 12, 2009 at 12:13 pm
The funniest thing about this is the CNN image.Top Story: Shocking News! Airline provides bad service, and people enjoy seeing them get their comeuppance. Video goes viral! Omigod – it's a trenchant cultural event, like the dancing baby, or the treadmill people, or the talking parrot! We may even have to interrupt coverage of the location of Michael Jackson's body (not clear since the medical examiner still has his brain – this was the top story on this very CNN program on Thursday).Worthy only of a little mention down in the crawl: Hu Leaves G8 to deal with Xinjiang unrest, where dozens are injured/killed in ethnic clashes.The worst part about being forced to watch Fox News and CNN all day is realizing that they are basically the same.